What Do History Museums Really Need to Know About Their Visitor’s Experience?

Recorded: October 5, 2012
Duration:  75 minutes

Join in a discussion of what history museums need to know about their visitors and how they can use that information to improve the visitor experience. The Small Museums and Visitors’ Voices Affinity Groups will share a pilot project of an off-the-shelf visitors study and how it can be used in history organizations of all sizes.

Conny Graft, Principal, Conny Graft Research and Evaluation
Stacy Klingler, Assistant Director, Local History Services, Indiana Historical Society

Download slides                       Download Handout                       Download File (644.6 MB)