Technical Leaflet 304: Trust and Strategy in Communication
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Technical Leaflet 304: Trust and Strategy in Communication is an AASLH Technical Leaflet. AASLH Technical Leaflets are brief, practical guides on how to do history. Technical Leaflet #304 is a transcription of the presentation by Nat Kendall-Taylor and Sarah Pharaon at AASLH's 2024 Doing History in Polarized Times summit on communicating about controversial topics with history audiences.
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Sarah Pharaon
Principal
Dialogic Consulting
As a facilitator and museum professional, Sarah believes that how we engage matters. She has spent her career training our nation's story tellers - museums, national parks, and cultural centers - to help their visitors better discuss immigration, mass incarceration, gun violence, climate change, slavery, and both reproductive and civil rights. And every once in a while, she works with penguins. Sarah’s projects help audiences grapple with perspectives outside of their own lived experience, using dialogue to connect communities across difference. Prior to launching her own firm, Dialogic Consulting, in 2020, Sarah was a Senior Director at the International Coalition of Sites of Conscience, worked as the Director of Education at the Lower East Side Tenement Museum and was the founding curator of the Arab American National Museum. She serves on the American Jewish Museums Advisory Council and is a member of the Emeritus Council of the American Association of State and Local History.
Nat Kendall-Taylor
Chief Executive Officer
FrameWorks Institute
Nat Kendall-Taylor, PhD, is chief executive officer at the FrameWorks Institute, a research think tank in Washington, DC. He leads a multi-disciplinary team in conducting and implementing research on public understanding and framing of social issues. A psychological anthropologist, Nat publishes widely on communications research and lectures frequently. He is senior fellow at the Center on the Developing Child at Harvard University, visiting professor at the Child Study Center at Yale School of Medicine, and fellow at the British-American Project.
